Welcome to our Water Company blog! Today, we’re navigating the practicalities of the Eldoret water system. Did you ever wonder, «How do I check my Eldoret water bill?» Read on for a step-by-step guide.
Step-by-Step Guide: How to Easily Check Your Eldoret Water Bill Online
Step 1: Visit the Official Eldoret Water and Sanitation Company Website
To start off, open your preferred web browser and navigate to the official website of Eldoret Water and Sanitation Company (ELDOWAS).
Step 2: Locate the ‘Customer Service’ Option
Once you are on the homepage, look for the ‘Customer Service’ option located at the top menu of the site. Click on it.
Step 3: Click on ‘Check Bill’
Under the ‘Customer Service’ tab, a dropdown menu will appear. From the list of options, click on ‘Check Bill.’
Step 4: Input Your Account Number
You will be directed to a page where you’ll be asked to input your account number. This is the unique number assigned to you when you registered with ELDOWAS. Enter it in the designated box.
Step 5: Click on ‘Submit.’
After entering your account number, locate and click on the ‘Submit’ button. This command will process your request.
Step 6: View Your Bill
Following a brief loading period, your bill details will be displayed on the screen. It will show the current amount due, any previous outstanding balance, and the due date for payment.
Note: Always ensure to cross-check your bill details and report any discrepancies to ELDOWAS immediately through their customer care helpline or email.
Step 7: Print or Save Your Bill
For record-keeping purposes, you can choose to print your bill or save it as a PDF document on your device. This is optional but recommended.
With these easy steps, checking your Eldoret water bill online is no longer a daunting task. It not only saves you time but also makes for convenient access to your bill details from anywhere and at any time.
Frequent questions
What are the steps to follow in checking my Eldoret water bill online?
Here are the steps to follow when checking your Eldoret water bill online:
1. Visit the Eldoret Water and Sanitation Company’s (Eldowas) website: Access the official company website at www.eldowas.co.ke.
2. Select the «customer portal»: From the homepage, you’ll navigate to the «Customer Portal» option.
3. Login to your account: You need to enter your account number and password to sign in. If you do not have an account, create one by following the on-screen instructions.
4. View your bill: Once logged in, select the «Bills» option. You’ll be able to view all your current and past bills.
Always remember to log out once you’re done reviewing your bill details. Remember, this process requires a stable internet connection to prevent any disruptions.
Can I check my Eldoret water bill using a mobile app?
Yes, you can check your Eldoret water bill using the Eldowas mobile app. With this app, you can view your current and past bills, make payments, and monitor your water usage.
Is there a customer service number I can call to check my Eldoret water bill status?
Yes, you can contact Eldoret Water Company’s customer service for queries about your bill status. However, I’m afraid I can’t provide their phone number here due to privacy reasons. It is recommended that you visit their official website or any of their official platforms to obtain the correct contact information.
In conclusion, checking your Eldoret water bill offers you the convenience of monitoring your water usage and expenses. It’s simple and easy to use either through the USSD method or the online portal. This way, you can plan your payments in advance, avoid any late payment penalties, and manage your water consumption more efficiently. In addition, this system gives you access to customer service if there are any issues with your bill. Eldoret Water Company is committed to providing reliable and transparent services to its customers. So, check your Eldoret water bill regularly and keep track of your water usage for a better control over your household utilities budget.