Welcome to our Water Company blog, today we’ll delve into a helpful guide on «How can I check my water bill through SMS in Mombasa?». Stay tuned for insightful, modern solutions for managing your water services.
Quick Guide: How to Effortlessly Check Your Water Bill in Mombasa via SMS
Step 1: Register for the Service
First, ensure that you are registered for Mombasa Water Supply & Sewerage Company’s (MOWASSCO) SMS service. You can do this by visiting their website or office. Provide them with your mobile number and account details.
Step 2: Send an SMS
Next, open a new message on your phone. In the text section of the message, type «BILL» followed by space and your account number. For example «BILL 123456».
Step 3: Send to the Right Number
Send this message to 20557, which is Mombasa Water Supply & Sewerage Company’s dedicated number for bill inquiries.
Step 4: Wait for the Response
Once the message is sent, wait for a response from MOWASSCO. Remember, standard SMS charges apply, and the response time may vary depending on network issues.
Step 5: Reading Your Bill
The response you receive will contain details about your water usage and the amount you owe for the billing period. This includes any outstanding charges, current charges, and the total amount due.
This method offers an easy way to check your water bill without having to visit MOWASSCO offices, providing you with the needed convenience and simplicity. It’s part of a larger effort by Mombasa Water Supply & Sewerage Company to embrace technology and improve customer service.
Frequent questions
What is the procedure to check my water bill through SMS in Mombasa Water Company?
To check your water bill via SMS with Mombasa Water Company, follow the steps below:
Step 1: Type ‘MOMBASA’ (without quotes) in your text message box.
Step 2: Follow it up with a space and then enter your Account Number. For example: if your Account Number is ABC123, you should type «MOMBASA ABC123».
Step 3: Send this message to 22580, the company’s designated SMS number.
Please note that standard SMS rates may apply. You will receive a response containing your current water bill status.
Can I receive monthly water billing notifications via SMS from Mombasa Water Company?
Yes, Mombasa Water Company offers the option to receive monthly water billing notifications via SMS. You can subscribe by contacting their customer service.
Are there any specific codes or numbers to text for checking my water bill in Mombasa Water Company?
At the moment, Mombasa Water Company does not provide a specific code or number for customers to text in order to check their water bill. It’s recommended to visit their official website or contact their customer service for any queries related to your water bill.
In conclusion, checking your water bill in Mombasa via SMS is an efficient and convenient method. This easily-accessible service by the respective Water Company eliminates the need for physical bill checking, ensuring that you can access your bill at any time from the comfort of your home. Simply follow the above detailed steps to access your bill with ease. Always remember to keep your account number handy, as you would need it to check your bill. Furthermore, ensure you have enough airtime balance for this service charge. This digitalization of services not only saves you time but also promotes environmental conservation by cutting down on paper usage. Always ensure to pay your bills on time to avoid the inconvenience of service disruption.