Welcome to our blog at Water Company. In this article, we’ll guide you through the process of paying your Mpesa water bill. We understand that it can be puzzling, so let’s demystify this crucial task together.
Step-by-Step Guide: How to Easily Pay Your Water Bill via Mpesa
Step 1: Accessing Mpesa
To pay your water bill via Mpesa, start by accessing your Mpesa menu on your phone. This is achieved by going to your Sim toolkit and selecting ‘Safaricom’, then choosing ‘Mpesa’.
Step 2: Select ‘Lipa na Mpesa’
On your Mpesa menu, select ‘Lipa na Mpesa’. This is a service that enables you to make payments directly from your Mpesa account.
Step 3: Choose ‘Pay Bill’
On the next screen, choose the ‘Pay Bill’ option which allows you to pay for your utilities including your water bill.
Step 4: Entering Business Number
You will then be prompted to enter the business number of your water company. This is usually provided on your water bill or the company’s official website.
Step 5: Account Number
Next, you will be asked to put in your account number. This is often your water meter number or customer number as per your water bill.
Step 6: Amount
Afterwards, input the amount you want to pay. This should correspond with the amount due on your water bill.
Step 7: PIN
Finally, you will be asked to input your Mpesa pin to authorize the payment. After a few seconds, you will receive an SMS confirming your payment.
Following these straightforward steps will ensure that your water bill is paid quickly and conveniently. Make sure to keep all payment receipts (SMS confirmation) until your next water bill reflects the payment.
Frequent questions
What are the steps to follow when paying my water bill through Mpesa?
Follow these steps to pay your water bill through Mpesa:
1. Open the Mpesa menu from your phone.
2. Select ‘Lipa na Mpesa’.
3. Choose ‘Pay Bill’.
4. You’ll be prompted to enter a business number. Input the one provided by your Water Company and press ‘OK’.
5. In the ‘Account Number’ field, enter your water bill account number.
6. Enter the amount you would like to pay and press ‘OK’.
7. You will be asked to input your Mpesa PIN; enter your PIN number and press ‘OK’.
8. Confirm all the details are correct and press ‘OK’.
9. You will receive an SMS confirmation from Mpesa, keep it as proof of payment.
Can I use my Mpesa account to pay for my water bill directly?
Yes, absolutely. With most Water Companies, you can pay your water bill directly from your Mpesa account. All you need is the water company’s Paybill number and your account number.
Is there any additional charge for using Mpesa to pay my water bill?
No, there are no additional charges for using Mpesa to pay your water bill with our Water Company.
In conclusion, making your water bill payments via Mpesa has revolutionized the way we manage our utility bills. It not only provides a platform that is easy and convenient to use but also promotes timely payments, thereby avoiding unnecessary disconnections. Simply follow the steps outlined in this guide to pay your water bill using Mpesa. Never again will you dread the end of the month, because Mpesa has got your water bill sorted. So go ahead and try it out, it’s a guarantee that once you start, you won’t look back.